General terms and conditions of sale

Article 1 : Purpose

The present general conditions of sale have for object to define the methods of execution as well as the conditions to which are concluded the sales by correspondence between the company Aptunion Distribution and its customers. Our sales are subject to these terms and conditions for items offered for sale in these catalogues. The photographs of these articles can in no case to hold place of contractual engagement.

Article 2: Applicable law

The parties agree that this contract is submitted in the French language, and that it will prevail over any translation that may be made. Please note that all items presented in this catalogue must be checked against the legislation in force in your country.

Article 3: Ordering

3.1 Acceptance Placing an order implies full and unreserved acceptance of these general terms and conditions of sale by the consumer. Any condition to the contrary imposed by the consumer will be unenforceable.
3.2 Capacity of minors The parties agree that minors placing orders are acting as agents for their parents.
3.3 Stock In the event of unavailability for out-of-stock condition of the ordered articles, the company Aptunion Distribution is committed communicating an indicative delivery period. In the event of temporary or final cessation of the production of the ordered articles, the company Aptunion Distribution is committed refunding the order or proposing to the consumer an article of equal or higher quality, at an equal or lower price. If these do not suit, the consumer can return them to us, return costs in case of withdrawal following an exchange at our expense. (5Article L121-20-3 of the General Consumer Code).
3.4 Withdrawal period. The withdrawal period is 14 working days from the date of receipt of the items by the consumer. In the event of exercise of the right of retractation. Aptunion Distribution is obliged to reimburse the sums paid by the consumer, free of charge. The refund is due within a maximum of 30 days.
3.5 Payment The orders on Internet site are the subject of a confirmation of the company Aptunion Distribution by electronic mail with the address indicated by the consumer. Any order on Internet will be regulated by bank card, transfer or cheque only for the orders lower than 100 €. Online payments are secured by LCL (Crédit Lyonnais) or PAYPAL. Orders are not considered final until payment by credit card has received the aforementioned confirmation and proof of payment by cheque has been received. The credit card will be debited on the day the order is placed.

Article 4 : Price

The prices of the products sold by the company Aptunion Distribution are in force at the day of the order. The company Aptunion Distribution reserves the right to revise its prices. The prices of the products are posted with the greatest care, however, if in spite of all the precautions taken by company Aptunion Distribution of the errors were introduced there at the time of the impression, to in no case their responsibility could not be committed (Article L.121-18 of the General Code of Consumption).
4.1 France The prices quoted in the Aptunion Distribution price list include all taxes.
4.2 European Union In accordance with the agreements, Value Added Tax has been included in the price of the products, no other taxes or customs duties will be payable on delivery.
4.3 Dom tom and other countries Value added tax and other customs duties may be added to the price indicated and are payable by the recipient. 4.4 Currency It is formally agreed between the parties that the currency of payment will be the Euro.

Article 5 : Reservation of Ownership

The company Aptunion Distribution preserves the property of the goods sold until the effective payment of the integrality of the price. (Law N°85.98 of 25/01/85 art 121.) The risks are put at the expense of the purchaser as of the delivery of the products sold under reserve of property. He/she shall bear the costs, risks and perils of storage. In the absence of payment of any sum due by virtue of the sale, the contract of sale will be terminated automatically by the salesman without the latter having to carry out any legal formality, eight days after a simple formal demand by registered letter remained unsuccessful. The repossession by the company Aptunion Distribution of the claimed articles imposes on the buyer the obligation to compensate the prejudice resulting from the depreciation in any case of the unavailability of the retained goods.

Article 6 : Shipping

The customer is aware that the goods will be delivered by one of our logistics partners (either by La Poste or another carrier). The order will be dispatched once payment has been received or depending on any delays, which do not entitle the buyer to claim damages. We deliver to the address indicated on the order form. The information stated by the purchaser, at the time of the order commits this one: in the event of error in the wording of the co-ordinates of the recipient. Aptunion Distribution could not be held responsible for the impossibility in which it could be to deliver the product. The fact of not receiving or of not going to withdraw the products cannot, to in no case, be assimilated to the implicit exercise of your right of retractation. The purchaser is required to check the apparent condition of the products on delivery and, in the event of damage, to state his/her reservations precisely on the delivery note and/or by registered letter sent to the logistics partner within eight working days of this delivery. Within the same period, the buyer must inform Aptunion Distribution of his reserves by registered letter. After this period, any claims will be inadmissible.
6.1 Delivery times Delivery times are given as an indication only, depending on our availability of supplies and transport.
6.2 Planned deliveries will not be accepted when orders are being processed.
6.3 If the delivery is made outside the EEC, you may be required to pay customs duties depending on the country of destination.
6.4 We are unable to provide batch numbers and analysis bulletins for orders placed via the Internet.

Article 7 : Return - Terms and conditions

The purchaser has a period of 14 clear days following communication of his/her decision to withdraw in accordance with article L.221-21 to return the product to the seller for exchange or reimbursement without penalty, with the exception of the cost of return and re-shipment; presentation of the invoice will be strictly required. If this period normally expires on a Saturday, Sunday, public holiday or non-working day, it shall be extended to the next working day. The costs and risks of returning goods are always borne by the purchaser (except 3.3).
No returns will be accepted after 14 clear days from the date of delivery. Any dispute or disagreement shall be settled exclusively by the French courts (article L132-1 of the General Consumer Code and article 46 of the Code of Civil Procedure). To avoid any dispute, please check each item when unpacking and make the usual reservations with the carrier. Products that have been opened or damaged, spoiled or soiled by the customer will never be taken back because they are foodstuffs. The products returned in this state remain at the disposal of the Customer at Aptunion Distribution and the customer is held to pay them. In the event of abnormal returns (incomplete product or with deteriorated packing of origin), Aptunion Distribution reserves the right to refuse a later order of the Customer. Cash on delivery will not be accepted. The returns of the products are carried out with the expenses, risks and dangers of the Customer.

Article 8 : Information technology and freedom

In accordance with the French Data Protection Act of 06 January 1978, you have the right to access and correct your personal data.

Article 9 : Election of domicile

Aptunion Distribution has its registered office at: 538 RD900 - Quartier Salignan - CS 90137 84400 APT FRANCE Tel: shop: or orders: Internet:
SIRET 804 635 159 00010 - VAT FR58 804635159 - APE 4724Z - SAS with capital of €2

Article 10 : Jurisdiction clause

The consumer may bring the matter either before one of the courts having territorial jurisdiction under the Code of Civil Procedure, or before the court for the place where the consumer lived when the contract was concluded or when the harmful event occurred. (Article R631-3 of the French Consumer Code)

Article 11 : Transport

For DHL , COLISSIMO and CHRONOPOST deliveries, the price is automatically calculated by DHL , LA POSTE and CHRONOPOST according to weight and destination.

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